Had issue with the shower and was given another room straight away. Staff were superb in sorting out the issue. Excellent breakfast. Good location. Parking free (nice, as some places charge residents extra for this!).
Patricia
Februar 2025
The hotel was lovely and very convenient for us to attend Wales Comic Con in the ICC. Was straight out of the hotel and a very short walk. Our room was lovely and quite spacious, which was nice. The rooms are a bit dated however it was still very clean and nice to stay in. Would stay again. Gareth from reception was great and very helpful multiple times for me and my partner, so thank you! The newly renovated bar and restaurant was lovely and we found ourselves in there most nights. The waitresses and bar staff were great! We also managed to squeeze in the pool, which was excellent and good fun for someone who hasn't been swimming in a while!
Robert
August 2024
All the staff we encountered from check-in to departure were helpful, informative and professional yet friendly. An excellent value-for-money stay in a modern hotel that has been tastefully refurbished since we last stayed 35 years ago (when it was a Hilton!) The pool was a most welcome feature after a 4-hour drive. Buffet breakfast was of a good standard and the bar / lounge area is a great spot to gather and start the evening in.
Simon
Juni 2024
Nice chilled out atmosphere. We booked dinner bed and breakfast. Good value for money. This is a special half board menu which I’ve added in photos.,The food was tidy enough. Kids eat free. Plus the staff were all amazing. All in all a lovely chilled day and night, followed by a lovely buffet breakfast in the morning. Good value for bed, breakfast and evening meal through booking.com.
Marcus
Januar 2024
I came down for Comic Con Wales at the ICC, which was straight opposite the hotel and only a 5 minute walk away and cross one main road. It was clean, air con was a great help after a long day. Room service excellent. Staff from reception to breakfast to room service were friendly, helpful and chatty.
Vampy1980
August 2024
Ideally located for attending the ICC, albeit that the walk is up hill. Ample free parking. Friendly staff. Excellent breakfast. Large comfortable bar area. Nice pillows. Comfortable bed. Good, all day menu.
John
Mai 2024
Friendly and efficient staff where nothing was too much trouble and there was always a smile on their face. Exceptionally clean and spacious accommodation complete with air-con and wifi. Excellent selection of food available at the Restaurant but a bit on the expensive side especially if you you have family and are using the Restaurant for every meal!
Joanne
März 2025
The bar was very colourful and layed out really well ,bar staff very polite ,professional and interacted well . The breakfast was of a good variety and great quality ,again restaurant staff polite and helpful always maintaining facilities and food rotation was excellent.
Thomas
Februar 2024
Location was good for road links. Hotel was excellent. Food delicious and great variety of meals and prices. Breakfast excellent and really good value. Staff were amazing. Nothing was too much trouble.
Linda
September 2024
Excellent base for getting into Cardiff with easy access to motorways. Hotel very comfortable and staff obliging. We stayed here 2 years ago for the Speedway GP and the grandkids wanted to stay here again because of the pool .
Paul
August 2024