Holiday Inn Newport, an IHG Hotel
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What Guests Say
Very clean, very polite staff. It's the 4th time returning and I could notice small improvements this year, the carpets I think have been replaced with newer ones and everything was cleaner than last year.
Tabita
June 2025
Had issue with the shower and was given another room straight away. Staff were superb in sorting out the issue. Excellent breakfast. Good location. Parking free (nice, as some places charge residents extra for this!).
Patricia
February 2025
The person on reception when we arrived, just after 6 pm, was really good. He was helpful, knowledgeable and polite. The room was a very good size, and the bed was really comfortable. Breakfast was everything you could just about wish for, the food was hot if that is what you wanted. There was so much to choose from, you could have stayed there all morning, just picking at the different foods on offer.
Steve
June 2025
The hotel was lovely and very convenient for us to attend Wales Comic Con in the ICC. Was straight out of the hotel and a very short walk. Our room was lovely and quite spacious, which was nice. The rooms are a bit dated however it was still very clean and nice to stay in. Would stay again. Gareth from reception was great and very helpful multiple times for me and my partner, so thank you! The newly renovated bar and restaurant was lovely and we found ourselves in there most nights. The waitresses and bar staff were great! We also managed to squeeze in the pool, which was excellent and good fun for someone who hasn't been swimming in a while!
Robert
August 2024
Lovely hotel. Staff is amazing and very helpful to my needs. Nice size pool and a mini gym. Very clean and nice equipment. Room has sky so lots of movie channels and documentary. Bathroom clean, bedroom easy to move about. Nice cuppa in bed this morning so I enjoyed that . Restaurant is lovely and bright with some cool ornaments. Even the room cleaner she was a diamond and very polite. 10/10 Thank you and will be staying again 😁
Charlie
July 2025
All the staff we encountered from check-in to departure were helpful, informative and professional yet friendly. An excellent value-for-money stay in a modern hotel that has been tastefully refurbished since we last stayed 35 years ago (when it was a Hilton!) The pool was a most welcome feature after a 4-hour drive. Buffet breakfast was of a good standard and the bar / lounge area is a great spot to gather and start the evening in.
Simon
June 2024
Nice chilled out atmosphere. We booked dinner bed and breakfast. Good value for money. This is a special half board menu which I’ve added in photos.,The food was tidy enough. Kids eat free. Plus the staff were all amazing. All in all a lovely chilled day and night, followed by a lovely buffet breakfast in the morning. Good value for bed, breakfast and evening meal through booking.com.
Marcus
January 2024
I came down for Comic Con Wales at the ICC, which was straight opposite the hotel and only a 5 minute walk away and cross one main road. It was clean, air con was a great help after a long day. Room service excellent. Staff from reception to breakfast to room service were friendly, helpful and chatty.
Vampy1980
August 2024
A great stay of 3 nights related to a conference at ICC Wales. Highlights, proximity to the venue, specious room with appropriate furniture, great bar and restaurant, friendly and efficient staff, beautifully kept wooland grounds erc.
Choudhury
June 2025
Ideally located for attending the ICC, albeit that the walk is up hill. Ample free parking. Friendly staff. Excellent breakfast. Large comfortable bar area. Nice pillows. Comfortable bed. Good, all day menu.
John
May 2024
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